Purchased a mini notebook for spouses birthday. Could not get it to work, had friend try, same problems. Called Dell, tech support for over 3 hours. Transferred to other department. Over 21 days old, cost minimum $89 to repair. NEVER WORKED!!! No return possible, cost for repair of something new ...
On March 27 I ordered a Dell XPS M1730 laptop computer over the phone (Dell Purchase ID and Order Number available upon request). The order was promptly shipped to an address in Texas and the equipment was received in good working order.initially I was exceptionally pleased with the product; ...
The representatives of DELL INC, Failed in their obligation to full-fill there agreement, under the extended "Limited Warranty" that doesn't expired until 2012. I develop a software problem on my desktop computer and needed a "Full System Recovery"; done at my residence. They ...
Ordered a laptop 3 weeks ago delivered to my address i wasn't there asked the courier to deliver when im there later in the day they said they couldn't told dell to deliver to my work one day they said they couldn't the next day they could 2 days later still no laptop now i have been talking to the ...
Mini notebook never worked, never connected to internet. Technical could not repair over phone, sent call to software where they wanted money to fix a new computer that has NEVER worked. What a piece of junk and a bunch of ripoff idiots working in customer service and technical support. OH did I ...
2/13/09 Here is the saga of my wonderful experience with Dell “customer service” from hell: On December 1st, I ordered a Dell desk top system. Purchase ID. 2000321716449. December 3rd I received an email from Dell, saying the order was being delayed, with a ship date of December 16th. That meant ...