It appears that the unending criticism on the Internet and in newspapers and magazines around the globe cannot move Dell to service its products in a responsible way. Personally, I have been trying for almost two weeks to get my Dimension E510 back into operation and I have heard every story in the ...
The Printer I Ordered On 11/05 Said It Comes With FREE-2 Extra Ink Cartridges Included. I Receive The Printer On 11/12 It Never Had The Cartridges In The Box. I Called Dell And Told Them That The 2 Cartridges Were Missing They Said It Never Came With Cartridges. They Tried To Sell Me Some ...
My recent experience with purchasing a computer through Dell corporation via mail order has been one of the most horrible of my "consumer" career! To begin with, my order was plagued with incorrect orders that had to be correct several times. This was a process that took well over a month ...
My brother ordered a Dell Inspiron 1150 computer in December of and I've numerous problems with that company ever since. There were a number of things I saw in the specs that Dell failed to address - the laptop was supposed to come with a wireless card, but never got it. It was supposed to have a ...
Bought a computer on 4/6/08 and supposed to have it shipped on 4/10/08. That date I've got an email letting me know that has been a delayed: will be on 4/17/08. Today I've received another email telling me that they have another delayed on the shipping will be between 4/24 and 5/1. Well, until ...
Synopsis of Email sent to Dell Customer Support and log of my interactions with Dell and their warranty service providers. Sorry if company names are spelled incorrectly. Case 6177xxxxx Dispatch 1065xxxxx Express Code 20933xxxxx Service Tag DCZxxxx Customer Name: xxxxxxxxx xxxxxxx Phone numbers ...