I purchased a new desktop. It arrived and I set it up. Within 1 day there was a system board error. I followed the Troubleshooting manual and ran the diagnostic tests. When it became clear that it was a System Board Error - I called Dell Support. The wait time is anywhere from 10 minutes to 45 ...
They charge for a warranty and then give no service, After spending over 30 hours not getting any help I want my warranty money back. It is the law that if you do business in a state there must be an agent for service name and address to sue. Does anyone know it??? I would also love to be part of a ...
I am so utterly ticked-off, I can hardly contain myself. I ordered a Dell laptop for a holiday gift for my little girl... I ordered BEFORE the mad holiday rush, and BEFORE black Friday. It has been delayed 4 times... I have emailed Dell 3 times... Each time only getting an automatic response. I ...
I ordered a laptop "Studio 1535" from Dell in Sept. To my surprise, Dell sent me a damaged laptop which was dead on arrival. The laptop cannot be started at all and kept on showing pure color screens from the first touch. I called the customer service to ask for a change and they issued a ...
So I recently purchased a Dell 1535 studio laptop in august and within the first 24 hours started having problems with the software. So I call customer service to have them help me and they routed me to tech support which in turn created a whole new set of issues with my laptop. Now after having it ...
I bought a Dell Inspiron E1705/9400 in July of the summer before I went to college. I was excited at the thought of owning my own computer, so I spent every last cent I could spare (and a few I couldn't) to get the best laptop Dell could sell. I also grabbed the 2 year extended warranty with ...