I have personally bought 3 Dell laptops. Two of them had major problems. The first one, I was able to get repaired after at least 5 hours on the phone with someone who could barely speak English. I now have another problem with the same system and after sending into the Dell service place, they are ...
I bought an XPS laptop and a mini 9 from dell. I was pleased w / the mini 9 so I purchased two more for my kids online. I got an email saying that the order did not go through. I talked to someone in customer service and discoved that it was due to my bank limit for dailey spending. I called the ...
I purchased a Dell laptop XPX M1710 in August. The a/c power adapter died within one year. Dell sent me a new adapter, which died in 3 months. I recieved yet another adapter in April which has now died as well. Each time I have spent a minimum nof 3 - 4 hours on the phone with Dell customer ...
I purchased a new desktop. It arrived and I set it up. Within 1 day there was a system board error. I followed the Troubleshooting manual and ran the diagnostic tests. When it became clear that it was a System Board Error - I called Dell Support. The wait time is anywhere from 10 minutes to 45 ...
They charge for a warranty and then give no service, After spending over 30 hours not getting any help i want my warranty money back. It is the law that if you do business in a state there must be an agent for service name and address to sue. Does anyone know it??? I would also love to be part of a ...
I am so utterly ticked-off, I can hardly contain myself. I ordered a Dell laptop for a holiday gift for my little girl... I ordered BEFORE the mad holiday rush, and BEFORE black Friday. It has been delayed 4 times... I have emailed Dell 3 times... Each time only getting an automatic response. I ...