I sit waiting, some six weeks after I paid nearly $2000 for a set of garden furniture (table, chairs, umbrella etc - you get the picture) and still not a single stick of furniture has arrived. This despite being assured first by a store manager, then by the online sales support rep then the ...
I ordered the desk and the book cases. I've been waiting for them to be delivered for two weeks. Guess what. I didn't expect them to be delivered to 6 different packages with two different delivery services. I tried really hard to rearrange the delivery schedules but I heard that they don't ...
Will Crate and Barrel be going the way of the Sears department store chain in terms of poor, poor, poor customer service? Time will tell. 20 - 30 years ago Sears was a chain store that was admired by all in terms of their customer service and, in particular, their quality line of appliances. ...
Will Crate and Barrel be going the way of the Sears department store chain in terms of poor, poor, poor customer service? Time will tell. 20 - 30 years ago Sears was a chain store that was admired by all in terms of their customer service and, in particular, their quality line of appliances. ...
I placed two orders for curtain rods which are on sales online and both of them were cancelled today (a week and two days after my orders) because they said they do not have the products in stock. I went to the stores and they still have them on the shelve. I feel like this is a scam that they show ...
We ordered an expensive stand mixer as a wedding gift, it was delivered but unfortunately not to whom it was supposed to be! We have been working with Crate and Barrel since last Dec. And still it has not been resolved. They keep saying it is being worked on with one excuse after the other. Now it ...