I ordered the desk and the book cases. I've been waiting for them to be delivered for two weeks. Guess what. I didn't expect them to be delivered to 6 different packages with two different delivery services. I tried really hard to rearrange the delivery schedules but I heard that they don't ...
I ordered their "Porto Bed" and it was delivered to my home. When I tried to put it together, I found that the part listed in Step 1, the two headboard legs, was not included. I called to complain. This was a Sunday and after being on hold 10 minutes they said they would send me these ...
I ordered a simple black dining room table in November and I am still waiting for it after I was promised it would be delivered in early December. Still here I sit with no table. Each time I call back to check the status of the delivery, the date continues to change. I am still in disbelief that a ...
I ordered a desk online. It was on back order so it would be delivered a couple months later. They delivered it several weeks after they took payment. They scheduled a delivery time and arrived several hours early, then ran out the door. I opened the box and immediately saw that the desk was ...
I saw the nice curtain rods on sales on the website and placed two orders for two products. Today (a week and two days after I placed my order), they sent me an email stating that both of my orders were cancelled because they do not have them in stock. My credit card was not charged, but I feel ...
I recently moved into a new home. Other companies had sent me a coupon for moving for 10% off. When I inquired at Crate and Barrel -a manager at the store in Dallas on Knox St. Asked for the "title" from the house I recently purchased. When I told her I was renting she told me, "We ...