I ordered a desk online. It was on back order so it would be delivered a couple months later. They delivered it several weeks after they took payment. They scheduled a delivery time and arrived several hours early, then ran out the door. I opened the box and immediately saw that the desk was ...
I saw the nice curtain rods on sales on the website and placed two orders for two products. Today (a week and two days after I placed my order), they sent me an email stating that both of my orders were cancelled because they do not have them in stock. My credit card was not charged, but I feel ...
A product was shipped which was faulty.in the beginning it appeared as if the organization could be supportive however they delivered another product which was five times worse so the quality was bad to get a very hight cost. Customer support also stated that the item was said to be like this and ...
I recently moved into a new home. Other companies had sent me a coupon for moving for 10% off. When I inquired at Crate and Barrel -a manager at the store in Dallas on Knox St. Asked for the "title" from the house I recently purchased. When I told her I was renting she told me, "We ...
I placed an order online several weeks ago, and unfortunately there was an error regarding the address that I hadn't noted till the order had been submitted. There was no way for me to check this order or edit it myself, so I have sent several emails requesting that the error be addressed (i will ...
Crate and barrel is a great furniture and home resource - although i can order online, i prefer the personal connection of my favorite rep, Norm Hebert. He makes sure my orders are processed, and although i have never had any problems, I like to know I have someone who can help me. He is honest and ...