This is an email I sent to Comcast this morning: I am extremely disappointed and frustrated with Comcast's service. I placed an order last month through the internet. I ordered digital preferred with HBO for 39.99/month for six months and high speed internet for 19.99/month for six months. The ...
Last May a sales rep from Comcast came to my house. He offered me a great deal. Digital cable and HBO locked in for $29.99/mo for a year. He said I had a past due amount that I would have to pay first. My cable was just shut off about 2 weeks before this. The past due amount according to him was ...
Why is it that Comcast insists on having a technician call you prior to coming to your confirmed appointment? Then, if the technician does not get an answer when they call, the appointment is automatically cancelled and you must reschedule. Twice I have called and made an appointment and both times ...
I saw a flyer that said "Got cable? Do you need cable? No matter the issues you had in the past... Call 781-866-1314". I owe Comcast over $500.00 in past bills and was shut off due to non-payment. I am on SSDI and got behind because rent and food comes first. I saw this ad and called and ...
Comcast never fails to amaze me. A little less than a month ago I spent about a week with only getting internet service for a few hours a day at like 2 in the morning. I call them so they can bring someone over to my house. Miraculously as soon as the guy arrives, my internet works perfect and he ...
Comcast took my payment of $227 out of my checking account twice, then had the nerve to tell me it would be 4-6 WEEKS before I would be reimbursed! By then, my next payment will be due and they will have had my money all this time. In today's economy, I cannot afford to have $227 taken from me! I ...