Lies By CSR, Missed Appointments, Wrong Equipment, Unsatisfactory Executive Customer Service - A comcastic experience Don't bother trying to sign up for Comcast & their CSR's are either lying or uninformed. They make appointments and cancel them w/o telling you. Completely OK with Comcast if ...
In order to explain this fully, I will need to back-track a bit: please bear with me. My wife and I signed up for Comcast cable after moving to our new home about three (3) years ago. The installation was an utter nightmare: The tech worked for 45 minutes, then demanded we sign the work order, even ...
Comcast was supposed to get my internet started, only the technician left a wire running down my lawn, across my driveway, and then across the driveways of my 3 neighbours, and finally ending at a box at the end of our row of town homes. Not only that, but the internet still doesn't work, and I ...
I called Comcast to find out about getting a HD cable box and turning in my digital box. They asked my telephone number. They said take the box to my local service centre. I took vacation time off from work went home and disconnected the box. When I walked into the centre, the counter person ...
My girlfriend, Judith Lamb, has been refused contact with customer service supervisors. Her service was disconnected accidentally by a Comcast service person. She called and a representative restarted her service, however, her high speed internet was not connected as well as she was charged as if ...
I have never been able to get Comcast to fix problems with my cable TV and internet. They have missed several service calls and when they do come out they don't fix the problems. Comcast customer service is a joke. You go through a telephone maze and then they ask you the same questions when you ...