Reported an outage of both cable TV and internet to Comcast, by 7am on June 4rd. Was told there was NO reported outage in the area and service was scheduled for Thursday, June 5. The technician arrived approx 4:30, determined that the "tap is blown" and he has referred it to maintenance. ...
I signed up for the Comcast Triple Play Bundle in May and the website showed a rebate offer that was valid until June 30. I was to receive the rebate form and paperwork to send in to get the rebate. I never received anything in the mail and when I tried to inquire about the rebate I have been told ...
I have had Comcast internet service for several years and had been fairly happy with it. However over the past 6 months or so it has become increasingly more difficult to access my email via their website. Approximately 50% of the time that I attempt to access email, I receive a message saying ...
After signing up for an account with Comcast for 6 months at prorated amount, I moved and had to reestablish service. When I called to move service, the sales rep offer to extend out the 6 month offer to a full year because I would have to pay a reconnect fee. However after the first 6 months at ...
Absolute horrible Comcast customer service affecting a resident in Chicago IL. Comcast cable goes out every 3 weeks - like clockwork. It displays the following: ONE MOMENT PLESE, THIS CHANNEL WILL BE AVAILABLE SHORTLY When I go into the cable box setup menu, it states that it is Disconnected - Not ...
I was unhappy with Comcast and switched over to RCN starting June 20 (along with our phone number). On the day that our service was switched over, I returned all the equipment and called Comcast to cancel our service. To my surprise, Comcast would not cancel our service, saying that there is a ...