Two weeks ago I had my cable and internet installed. I have a TIVO, so I requested the cable CARD; and my appointment was scheduled on Sunday, May 25 between 1 and 4. The tech. Finally arrives at 5:30 pm, with a DVR. I told him that I do not need a DVR; I need a cable CARD for my TIVO. It turns out ...
Typing in severe frustration after trying to get a payment back from my old cable company: Comcast. I had a cable/internet account with Comcast of New Jersey over two years ago. The service was decent enough, but we moved to California and had to change companies. I have been using Cox Cable with ...
Comcast has the worst customer service department I have ever dealt with.in the last year I have had no less than 10 service calls to my home for dysfunctional cable boxes, loss of video on demand, and loss of signal (in less than 1 year). Their technicians never can get my service working for more ...
Starting in the beginning of May my husband and I got divorced. We moved into a new house and the first thing we did was call Comcast. They came out the first week of May and installed our TV and internet services. The gentleman was very nice and said we just needed to contact customer service to ...
Hello Ladies and Gentlemen. I see that I have a support group here who may share my concerns and maybe we should all file a class act lawsuit in which I am willing to fund if necessary. I called Comcast Last year to get hooked up and they said it would be $600.00 to run 300ft of cable. I then ...
I have been with Comcast for the past 4 years and their customer service * or lack thereof. I am in the process of finding another cable/internet company in Knoxville, TN but they seem to have a monopoly on the market. During the month of April, I had several problems with my internet service and a ...