I recently moved into a new townhouse in Miami and Comcast struck a deal with the Association so that cable service was included in the monthly maintenance fee with no choice of provider left up to me. After moving in I had internet service added and was told that there would be no installation ...
Comcast cable has the worst customer service ever. Funny this is supposed to be a service industry and they suck at it! I tried to order service and called up several times only to get hung up on a few times. The other times that I did speak to someone they had conflicting stories / offers / ...
Two weeks ago I had my cable and internet installed. I have a TIVO, so I requested the cable CARD; and my appointment was scheduled on Sunday, May 25 between 1 and 4. The tech finally arrives at 5:30 pm, with a DVR. I told him that I do not need a DVR; I need a cable CARD for my TIVO. It turns out ...
Typing in severe frustration after trying to get a payment back from my old cable company: Comcast. I had a cable/internet account with Comcast of New Jersey over two years ago. The service was decent enough, but we moved to California and had to change companies. I have been using Cox Cable with ...
Comcast has the worst customer service department I have ever dealt with. In the last year I have had no less than 10 service calls to my home for dysfunctional cable boxes, loss of video on demand, and loss of signal (in less than 1 year). Their technicians never can get my service working for ...
Starting in the beginning of May my husband and I got divorced. We moved into a new house and the first thing we did was call Comcast. They came out the first week of May and installed our TV and internet services. The gentleman was very nice and said we just needed to contact customer service to ...