Complaint / Review
Comcast
Six-Month Promotional Rate Not Extended After Moving

After signing up for an account with Comcast for 6 months at prorated amount, I moved and had to reestablish service. When I called to move service, the sales rep offer to extend out the 6 month offer to a full year because I would have to pay a reconnect fee.

However after the first 6 months at the new location, my bill went to the normal rate. After 3 calls, one email, and one internet chat session, they were unwilling to negotiate in any manner.