One day when making a payment online, I discovered that Citibank had charged $5,125.00 against my home equity loan. They did not notify me, nor was there any comprehensible explanation given in my account record. After several phone calls, I was told that they had no evidence that I had homeowner's ...
I received several calls from 8171321373 saying they were from Citibank and asking me to call back at 8669893925. The rep said I should be prepared to give them personal information to log in, and that this was an important call. I called Citibank using the phone number on the back of my ATM card, ...
I went to cash a check, but I needed 25 cents to put into the meter. I signed the check, swiped my card, entered my PIN number, and asked for a quarter and to go outside, saying I would be right back. The clerk refused to do this. I asked if the other girl was there. "No." With this ...
We opened a Citibank account with 10k. The stipulation was that no fees would be charged. I just opened a statement that showed a $20 per month charge starting in December. It seems that Citibank arbitrarily decided to raise the no-fee ceiling to 15k. Needless to say, I immediately cancelled the ...
I applied for a loan modification. First I was told I did not qualify because I had not sent enough information, and I showed them that I had given them everything they asked for. I could not meet my mortgage payments, which is why I asked for a modification. They said they were working on it for ...
I opened an account with Citibank about a year ago. I chose Citibank because my parents have an account with them and I was told there would be NO service fees. For the first 6 months or so, everything went smoothly and the service was great. I am a student at a community college and I was working ...