Sears has been my credit card issuer for many years. A couple of years back I hit hard times and fell behind on two other credit cards, but I always kept the Sears payments current throughout. Once I was working again, I paid the minimum plus the interest charges to get the credit available down. ...
Very poor customer service at your Vacaville, CA branch. ...
My wallet was stolen when I was out of town, so I called Citi to cancel my card hours after my wallet was stolen. The card had not been used, so I caught it in time, but I wanted to cancel my rewards card as well. The customer service representative told me that they have no way of closing those ...
I recently purchased, or thought I purchased, airline tickets to Puerto Vallarta from Volaris Airline on the internet. Immediately after purchasing the tickets, I received a call from the Citibank fraud department wanting to know if I had possession of my credit card and if I had just made a ...
Thanks for your customer service. Last week I wanted to pay my credit card fee online, but I couldn't pay because my bank account information was not correct. If I didn't pay the fee by the deadline, it could charge me more. Your customer service was very efficient and reliable. After I told you ...
Very disappointed with Citibank services. I have been a loyal customer with a bank account and also a credit card account (Clear Card, $500 limit). After an increase in my pay, I wanted to upgrade to a Platinum card, but I was rejected several times. Also, when I wanted to sign up for only one ...