Citibank just took away over 49,000 points from my ThankYou account! That is absurd! I have called a few times and requested that they put those points back, and all they say is, "Sorry, ma'am, once you closed your account you just have 30 days to use your points!" Well, I was abroad for ...
I used to be able to access my credit card website separately, but now Citibank requires me to access all accounts with a single login. The procedure for setting this up was very buggy, and it took me forever to complete. I spent 90 minutes on the phone to get it to work, and got inconsistent ...
Our online business account with Citibank did not come with the ability for us to view our current account activity, meaning within at least one or two hours of a transaction taking place. We must wait 24 hours to see if a check cleared, a debit occurred, etc. Bank of America offers an automatic ...
Banker name, Samuel Ayala, El Cajon Branch. He opened a checking account for me at the same time I applied for a refinance, and told me I would get a $700 credit through a Citi at Work program. I did not get a dime back after I closed the loan. He basically lied to and deceived me the whole entire ...
Background I closed my account in January, and I was told that the check they gave me was valid for 1 year. I deposited the check 7 months later, but I was told that the check was now stale and I could not get my money. My Response I called Citibank, and they said to write a letter to reissue the ...
I think it is appalling that you charge service members a late charge when they have no control over when it is paid! We fill out our travel vouchers and expect everything to be taken care of. I find this inexcusable. I will be collecting information on recent cases and forwarding it to the local ...