Citibank Consumer Complaint I called the Citiphone Banking hotline (65) 6225-5225 at around 1:30 pm on 21st August about my misplaced credit card. The lady who answered (Ms Gloria) had a very bad attitude. She asked me all the questions to verify my credit card, which I answered, except the company ...
As soon as I walked through the door, I was greeted and seated by a banker named Michael Genova at the East Meadow Citi Bank branch. All I wanted to do was open a checking account, but he followed up with questions about where I work and how I like it. I told him about my credit history, and he ...
A Citibank officer talked with me today on the phone, and I agreed to settle my full balance soon. She apologized about the matter and would like to give me a copy of how they arrived at the computation. Thank you, Citibank, for giving light to my concern. ...
I tried to make an online transaction. It took them 3 days, and they find an excuse for any mistake they make. There is no toll free number and no callback. This is very bad service, even though I have been with them for over 25 years. I have now decided to close all my accounts. ...
In the first week of July this year, I called 995-9999 and asked for my remaining balance so I could pay off my Citibank credit card balance. The agent said I still owed the company around Php 4000, so I paid it immediately, and I was told that I just needed to wait for the certificate of full ...
There is no work ethic at Citibank. Never trust the words of a customer executive here. There are no standards like at other reputed banks such as ICICI. I submitted all my documents for opening a new account, but I waited 18 days and my account has still not been activated. ...