On the day after Thanksgiving 11/25 @4AM I placed an order for a camcorder for the special sale price for $249. I receive an order confirmation # after billing the camcorder to my Best Buy credit card. I went about the rest of my day thinking my camcorder was purchased, but to my surprise I was ...
I bought a computer bundle from Best Buy back in September because of the great rebates they were offering. After I send in all the receipts and required elements, one of them (the largest rebate for $150) was rejected because the salesperson put in the wrong SKU for memory installation. I called ...
Having had trouble returning defective items to Best Buy in the past, this time I bought the Product Replacement Plan for my new stereo for $30. I was told by the assistant that I could return the item, "Even if there's nothing wrong with it, but something better comes out" (I knew this ...
In 2002 I bought a Sony vaio pcg - fx310 laptop from my local Best Buy. It worked okay for a while, then all of the sudden my screen started fading and turning off during use. I took it back to Best Buy to get repaired. When I got my computer back it wouldn't even turn on. Best Buy said it needed a ...
I bought a Bissell carpet cleaner a week ago and wrote a check for it. Read their return policy on the wall in front of the cash registers and ask the cashier specially if I could return if I did not like the cleaner, he answered yes I could. I returned the cleaner today and they told me that since ...
Here I want to warn everyone that you don't expect to get any help from Best Buy (AKA Worst Buy) if you have problems with your order. Their customer service is the worst among hundreds of companies I have dealt with. To make a long story short, I made an order from bestbuy.com in late October. ...