Best Buy has the worst customer service on the planet—Beware of restocking fee's I never opened the product the box and had my reciept from the day before&but they charged me a $27.00 re-stocking fee on a $179.00 GPS. Never will I shop at BB again—and I own a computer company. So from time to ...
I purchased a computer. The sales associate said system recovery discs do not come with the computer, and must be purchased by the manufacturer for $59, or best Buy can do it in the store for $39. We hade them do it in the store. When we got home we caw in the manual that recovery discs can be made ...
In Nov. I purchased a new laptop and my reward zone card scanned just fine. Now, five calls later I'm being told that my account had expired. So far I've been told to re-enroll, didn't work, my info was associated with the original account. Next person said they shouldn't have told me that, they ...
Purchased an olympus C-7000 digital camera Jan. 10,05. On Aug. 26,05 I returned with C-7000 for repair, wouldn't turn on. It was a Friday night, 30 minutes before closing. I was directed to refunds/exchange dept. And after explaining the repair needed I was told it could only be exchanged. Their ...
I was in the market for a Samsung 52" LCD television, model number LN52A650. Best Buy was selling it for $2699, but Fry's was selling it for $1889. Fry's price was NOT a weekend special, special rebates, or anything, it was a straight discount to $1889. So, the first time, I went to my local ...
I purchased a new IPOD for $250 plus $60 for a Product Service Plan from the Mansfield, TX Best Buy on February 10 to give to my wife on Valentine's Day. As luck would have it, 369 days after the purchase, she began to have trouble with the USB connection, which would only work if you hold it in ...