Best Buy
Found 1693 reviews / complaints
Page 142

Best Buy
Extended Warranty Breach of Contract Sony TV still not repaired over 30 days after calling

Electronics and household app. Joyce348 0

I started calling BB customer service to get my Sony DLP 60in TV repaired on 2/22/09. After 3 disconnects I decided to wait until the next day. After 11 disconnects I finally got a human. He put me on hold ONE HOUR while he arranged service for the Friday the 26th with a local repair shop who was ...

Best Buy
Dell PC from Best Buy - Dell XPS 430

Miscellaneous NancyA 0

I bought a Dell PC from Best Buy and the hard drive failed in less than two months. On returning to BB I found that they only covered the first 30 days and that I would have to contact Dell. Dell is now sending me a new drive. They use Seagates, which are not a very good drive, IMHO. I am wondering ...

Best Buy
Defective I-Pod in 4 days lost money

Electronics and household app. ea3 0

Purchased ipod on Friday March 19; works out it's faulty product; delivered it on Friday, March 23 to get a substitute or perhaps a return. The geek team got it out-of my view so when they delivered it, the ipod was damaged plus they wouldn't restore or return $250.11. Clearly anything was ...

Best Buy
Geek Squad installs speakers poorly

Electronics and household app. Bleech89 0

I had 2 rear speakers installed in my car by Best Buy's "Geek Squad." My wife took the car in to get it installed at our appointment time. It took them 4 hours to finally install them. When she rode away, she was excited to finally have new speakers to listen to music. Upon turning on the ...

Best Buy
Turned me away after I bought a DVD case with no disc

Shops, Products, Services Marshall33 0

Best Buy ripped me off. They didn't take responsibility for a DVD case was empty. They turned the blame on Universal and said there was nothing they could do for me. I paid them, not Universal. They should realize that I am a good customer and make this right. ...

Best Buy
Warranty

Electronics and household app. ROSE BARKER 0

I am very unhappy with my service with Best Buy. I purchased an Insignia LCD HD TV in April. Model 32 LCD-NS (discontinued model). I called for service, and it took 18 days for someone to come out to look at it. (that was the 1st appt available, fortunately I was available!) On Feb 28, The ...

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