My daughter's cell phone stopped working correctly and under our old geek squad protection, they said the phone needed replacing. They allowed her to keep the phone as she could still text and access some of her features. After waiting to hear from them for 3 weeks, I called to find out what was ...
I bought two televisions online and one was broken when I got it... The other was just an hour and a half late. I complained on Best Buy 's forum and they banned me. The person that is supposed to take care of complaints does nothing more than apologize for their failures. ...
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On 14 Sept I purchased office home & student 201e for about $140 from you I followed instructions on how to get the product key. I scratched the label from the card and the product key came with it making me unable to read the number. I called best buy and they told me once I pulled the label ...
09/11 with the receipt of my purchase I returned a JUA350 USB 3.0 HDMI DVI Adapter to the inability of being able to reach the tech support for the item that I could not get configured to my hardware. This item was 79.00 (of an 1109.92 purchase made on 08/04). I was told they would not refund the ...
My husband bought my daughter an orange Lifeproof case for her birthday on 8/2. She wanted a teal one (Best Buy did not have it) and when he tried to return 8/28 (receipt/unopened / still on BB shopping bag) they would only give him a store credit. Apparently they changed return policy 3/13 and you ...