I took my Sony Vaio laptop to geek squad to get fixed. It had a virus that was corrupting the hard drive. It was brought in on 10/26 and it was to be done 10/29. When it wasn't ready on the date they told me I called and found out they lost my laptop. Best Buy then found it a day later and told me ...
I guess I shouldn't be surprised when I look at the previous reviews and all I see is "red sad faces". I guess I am adding another sad face. I won't go into the sordid details of my new computer purchase and the Geek Squad's inadequacies, or the long waits just to return a defective ...
I ordered 2 items from them on 10/8 and they processed it and took the money for it and sent UPS tracking number and I was supposed to receive it on 10/15 but when it didn't show I checked the tracking number and it said that it was delivered already to somewhere in East Brunswick, New Jersey & ...
This company automatically renewed a one year security on my credit card; that had a zero balance. I have now been charged a late fee and am in the mist of a huge battle trying to get this resolved. The dispute department is now saying that I may or may not get my money back. They do not know what ...
This bad experience was happened at October 6 in Westfield shopping mall bestbuy store; Sunday noon I went to your chain store and said to your staff, I have h2o wireless sim and want to refill my 50 usd/month prepaid plan. He gave me 2* 25 usd card and said I can refill it. I carved the passwords ...
I had the worst experience on Sunday, September 15 with a Geek Squad employee. When I came into the store to complain to the manager, all he did was tell me that that particular employee hasn't had an issue with anyone before. Well, he does now! In addition, he had the employee remain in the ...