I signed up for DirecTV in May '08, responding to an ad and a discount listed on my area AAA membership site for an additional $10 per month, plus an upgrade to a second receiver for free. The billing has been incorrect since day one. I have called "Customer Disservice" 9 times. Each time ...
My DIRECTV system apparently was not set up properly. The installer promised that it would work fine, but it did not. It also seems DIRECTV has no channel for complaints. The only people I could reach were in what they call the 'Technical Dept,' and the word 'Technical' there is laughable. A first ...
This is a scam. After the service contract is over, DirecTV tells you to ship the equipment back, and then says it never arrived, even though the tracking number confirms it was delivered. You end up with a bill for several hundred dollars because of their own inefficiency. Be careful, since they ...
I just re-signed up for Direct TV on October 14th. I was advised that when I signed up I could get my area locals. The technician came out and told me this was not a problem. He said the box needed to download a new update and it could take 1-2 days. On October 17th I contacted Direct TV and told ...
We have had nothing but a nightmare the last few months. We moved the 2nd week in July. We had had Directv for 13 months when we moved. At the end of July, I noticed that our credit card had been billed $12.49 three times. I asked my boyfriend if it was fees for moving. He then called and spoke to ...
It started when I took advantage of a promotion to purchase a Tivo box for my current Directv account. They tell you that you are buying it and it will only cost $99.00 for an additional Tivo box. I believed that I was purchasing the Tivo boxes because the sales rep said I would own it. A year ...