As a consumer, I chose to become a subscriber for television programming through Direct TV, as it was the only option available at my place of residence. As a subscriber, our contract states the following: "8. Limits on our responsibility (a) Service Interruptions. Service may be interrupted ...
Have you ever investigated DirecTV? I am one of their customers who feels taken advantage of. If you look at the Better Business Bureau of Southern California, they have over 8,000 complaints, and I don't understand how they get an award from JD Power and Associates. Here are the complaints in ...
This company isn't what they advertise. The equipment is faulty, they don't send return labels until they charge for it, and I don't receive programming as advertised. No statement was sent, but they debited my account twice for services I did not get. They charged for installation when it was ...
In my opinion, Chase Carey and his band of criminals pretending to be business leaders at DirecTV should be arrested and jailed for ripping off their own customers. It does not surprise me that they have had a racketeering suit brought against them. These bandits not only charged me rental on a ...
Last winter we decided to upgrade to digital service (high def) and also DVR service so we can freeze live TV. Well, that's what we got: frozen TV. The contractor was too lazy to simply put the new dish on the roof where the old dish had been for the last five years. He said there are too many ...
Just like thousands of people out there, DirecTV treated me unfairly. We were assessed a $463 early cancellation fee, even though we were with them for more than 5 years. It came down to when their product, the box, broke last Dec. and we asked for a replacement. When we cancelled last March '08, ...