I signed up with DirecTV's services in May. It was installed promptly, and I started having problems right after I stopped paying for their equipment protection package. I was still within 90 days, so the install was covered under warranty, but the service never worked correctly. I documented the ...
On June 2 my wife passed away, and I chose to cancel our Direct TV subscription since it was all trash on 96 channels anyway. Direct TV accepted the request to cancel and advised me that I was due a credit refund in the amount of $63.02. I was advised that a check made payable to my late wife would ...
I had DIRECT TV for over 2 years and fulfilled my 2-year contract. I called them to cancel. They told me they were going to charge me an early termination fee, for a total charge of about 217.00. So I filed a dispute with the Better Business Bureau, which has been very helpful at resolving disputes ...
We have been dealing with a situation for almost three months with Direct T.V. We have been a Direct T.V. Customer for just over a year now and had good service until we moved from Georgia to Iowa. We were excited to find out that they offered a one time fee move package that allowed us to not take ...
Here is the correspondence I have had with DirecTV over the past 2 days. Hello, DirecTV: I need some answers, please. I am totally amazed and disgusted with your customer service. Please forward this e-mail to a supervisor. Today I called DirecTV and spoke with Levi, one of your customer service ...
I ordered DirecTV through a one-year promotional price. I was dissatisfied with the reception, and I recently found out that I was not getting the HD channels that I was paying for. I had problems with their billing department and customer service. My calls were not connecting to anyone. Besides ...