I had DirecTV installed 12/12/07 & was told by my salesman when I placed the order that I would receive a Redemption Form for the FREE DVD PLAYER. After making 3 calls, I finally received the form 1/19/08. The bottom of the form stated "must be postmarked by 12/31/07", so I wrote a ...
I have been a premium customer of Direct TV for over 4 years.in that time, I have never been late on a bill. Last October I began using their high definition equipment. I began having reception problems that prevented me from watching most satellite programs. Their local maintenance team, Aerosat, ...
DIRECTV billed me for an Early Cancellation Fee of $162.50. I am disputing this charge on the basis of the incredibly poor service I received from DIRECTV since the installation of my HD system in March. DIRECTV has had to send technicians out to my home at least six times since the initial ...
In September, I fired another major Satillite provider for failing to provide adaquate customer service. Their replacement: DirecTv. Just when I thought I'd seen poor customer service, DirecTv shows me a new level of how not to do business. First their contracted installers don't follow ...
Stay Away from Dirct TV. In Aug. I signed up for DirecTV in my home on one TV set. I got the Total Choice package for 45.00 that increased to 48.00 in March of 07.in Nov of I upgraded to the Total Choice Plus package that had a few more channels for $50.00. Whoever entered my order apparently ...
I signed up for a programming package in late March. I was told the bill would be approx. $76/month plus 4 installments of $39.99 for MLB Extra Innings with free installation and shipping. My credit card was billed the shipping for the equipment which I did not dispute. My 1st month's bill was at ...