In May, my Direct Tv DVR receiver stopped working and would not power up anymore. I called Direct Tv to replace the DVR receiver with another DVR receiver, no upgrade. I was told that since I had the protection plan, my contract would not be extended. Well, it turns out that Direct Tv did extend my ...
Like many people, I bought a Directv HD receiver from Circuit City, and then learned how deceptive Directv is: 1) No matter what you pay a third party for a receiver, you never own it. You are charged a monthly fee for it on top of the purchase price, and if you cancel your service you must return ...
When I first signed up with DirecTV, I was excited about their HD-DVR service since they were offering it for $54.99 for the first year. I signed up for it, getting one of their movie channel packages free for 3 months as well. For the first three months I was supposed to be paying $54.99 per ...
I have been a customer of DirecTV for quite a few years now. In either December or January, I contacted customer service to inquire about an HD DVR upgrade. Prepared to pay full price for the upgrade, I was told that because I had been a customer for so long I qualified for a free upgrade (retail ...
On April 10, we purchased an HD receiver at Best Buy for $100. We activated it on the same day over the phone with a DirecTV representative. Several days later, I contacted DirecTV regarding an unrelated billing issue and was informed that my current contract, which originally expired on June 19, ...
I switched to Direct TV on January 31st, 2009 and was promised a year of service with HD, an HD DVR and HBO for around $70/month plus tax. Now they are charging me over $100 and telling me that I did not fill out a rebate form and that it is too late to fill out the form to qualify for the reduced ...