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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Bills double the $80 plan price, deposit not applied after cancelling
- Charged for nearly 3 years after cancelling, refund credit reduced monthly
- Payment to old account number not recognized after number change
- E-bill link rejects my browser, cannot view charges before paying
- Insurance added by Best Buy employee, refund refused
- One-year contract changed to two-year agreement twice
- Billed $19.98 for unsolicited ringtone text messages on company phone
- Switch to dry loop DSL not completed, promised dates missed
- Cancelled DSL still billed, then phone order lost after ID verification
- Unpaid phone line put in my name by former houseguest
- Identity theft victim billed for phone service never ordered
- Cancelled Call Conferencing Without Notifying Us
- Delay in Cashing Check Sent in Timely Fashion
- Billed about $400 for stolen phone while deployed to Iraq
- Refused new line without second $400 deposit despite on-time payments
- TV service not restored after payment, long waits and no communication
- Phone repeatedly disconnected for months, work orders cancelled in error
- Returned phone and headset never credited after 26 calls
- DSL loses connection whenever it rains or storms in New Hampshire
- Premium Retailer store sold phone for $80 more than real store