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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Contract altered from one year to two years after signing
- Disputed $567.67 bill, then $803 early termination charge
- DSL took 4 months to hook up, phone billing problems continue
- Told data plan could be blocked, then refused after buying phone
- Installer refused to park, so I cancelled the FIOS contract
- Fios installed by poorly trained subcontractors, cancelled after 3 months
- Online billing system errors and $7 paper bill fee
- Delays and billing errors when moving DSL and phone service
- Dropped calls at home, only part of the lines released from contract
- Replaced phone not returned, $270 charge and five lines suspended
- Unexplained $387.00 web store charge, unresolved for over a year
- Internet and business phone disconnected for five days without resolution
- Afni collection bill for Florida account I never had
- Collection attempt on bill already paid in full to KCA Financial
- Early termination fee of $85 for DSL that never activated
- Billed $905.71 for international calls, adjustment promised but never given
- ER Solutions collections over early termination charges
- Phones dying within hours after network upgrade, only $5 monthly offered
- Teen billed 1122.54 for phone she got at age ten
- Unknown Agora Voice charge of $8.43 added to home phone bill