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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Collection calls continue years after settling 2001 bill for $950
- Bogus fees and taxes tacked on to Early Termination Fee
- Billed almost $500 early termination fees after contracts expired
- Four-day service trial ended with almost $300 bill
- Rebate for second phone denied over missing UPC or ESN
- Erroneous Collections Status Reported to Credit Bureaus
- Dropped calls at home in Arizona, tower pointed away from neighborhood
- Data charges billed from a city we do not live in
- Overheard installers joking about pressuring customers with $1200 fees
- Extra month's charge to end contract after its final day
- Modem replacement dispute and second EULA adding extra services
- Wireless Sync software locks Outlook data file and blocks backups
- Picture messages failed as network too busy, early termination refused
- Spam text messages charged to account, no credit given
- Missed DSL repair appointments and hours on hold with tech support
- Collection letter for phone number my late son never had
- Phone pairing fails, over $100 spent on tech support advice
- DSL shown available online, then twice cancelled as unavailable
- Daily Fios outages for weeks, refunds capped below monthly bill
- Charged $2.49 a minute on cruise ship, partial credit after BBB