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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Unauthorized $7.50 OAN charges twice on phone bill
- Billed $6.40 for 2-minute call quoted at $.25 a minute
- Collections reported over $100 bill, disputed for $20, credit ruined
- Billed regularly for ringtone service I never signed up for
- Technician spray-painted lines in yard for cable work we did not order
- Penn Credit claim of $4,834.80 for years of paid phone bills
- Text messaging and premium messaging charges despite blocking features
- FIOS TV guide hard to read and no way to send feedback
- Phone line left on after DSL-only request, then credit damaged by collections
- Refund of $250 promised for four months after cancelled phone purchase
- Charged $128 for modem after promise of free replacement
- Billed $49.99 twice without account number, then sent to collections
- Collection demanded on $414.10 contract I never signed
- Refund of $27.96 promised for months but never issued
- Subscription not ordered, request to remove it from my bill
- DSL price rose above advertised $17.99 and speeds never delivered
- Family Share plan charges $1.99 for any Get It Now data
- Charged early termination fee though contract ended in August
- DSL drops every 5-10 minutes, support reached overseas
- Phone would not hold charge, bills higher than quoted $104