I called Verizon because my 2 year contract is over as of January 10th. I was informed that I would call them on that day to end my agreement. I told them that I am telling them now so they are notified in advance. I was told that I have to end the service on the 11th so that it will be just after the contract period. I asked if I could call on the 10th. I was told that I could except there would be a charge for ending my service 1 day before my contract was over. I thought "how much could this really be? It's only one day." She told me it would be $120.00. WOW...!! Can you believe that one?
So, I asked what would happen when I called on the 11th. I was told that service would be disconnected at the end of that billing cycle. Now I am confused. So I asked for clarity. She said that there is no "Disconnect on Demand." So I asked what I would be billed (if anything) for canceling my service the day after I fulfill my contract. I was told that I will be billed for an entire month of service. WOW...!! Based on my contract rate; that is an additional $79.99. I paid my contracted amount in full and now I do not want to continue. It should be over and no other charges should be levied against me.
The RIPOFF is that Verizon Wireless is stealing $80.00 from me without a legitimate reason. I fulfilled my end of the deal and it should be over as of the final day of the contract. Verizon Wireless is tacking on an additional $80.00 in a manner that I believe to be fraudulent.
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