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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Plan change added unauthorized two-year contract and broken DSL promise
- $1,200 Deposit for Three Phones Lost After Account Merge
- Bills far above quoted $134.99 plan and unexplained added charges
- I have been on hold for 5 hours and 42 minutes
- Bank Autopay Plus Direct Charge Paid Bill Twice, $65 Dispute Unresolved
- Internet Outage Is So Rare That It Is Taken for Granted
- Account Suspended After New Card Payment Failed Despite Confirmation
- Termination Fees Charged When Moving Where FIOS Was Unavailable
- LG Chocolate Phone Failed Repeatedly and Refurbished Replacements Offered
- Undisclosed Phone Restrictions and Extra Charges Not Explained Before Purchase
- Bundle Promised at $109.99 but Billed Regular Rates for Nearly a Year
- Reported to Credit Agency Three Times After Paying Balance
- Unauthorized $198.36 Charge Instead of $98 and Bills Never Seen
- Phone Upgrade for Dead Battery Signed Me Into New Two-Year Contract
- Returned Equipment Triggered AFNI Collections Hurting Mortgage Credit Score
- Cancellation Fee Demanded Despite Active Duty Military Orders
- Promised Camcorder Never Arrived After Signing Up for Bundle
- Voice Wing Phone Had No Dial Tone but Still Charged Credit Card
- Final Bill Never Sent and Collections Account Hit Credit Report
- Wireless Account Shut Off and Balance Shown as $20,728.29