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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Fios Bill Over $135 Despite Promised $74.99 Rate
- Refer a Friend Credits Never Paid
- Still Billed After Switching to Cable and Sending Final Payment
- Advertised Free TV Offer Denied After Multiple Calls
- Charged $150 to Change Plan Into My Name
- Long Hold Times and Repeated Transfers When Paying Bill
- Long Hold Times and No Callbacks From Field Reps
- Triple Freedom Package Discounts Not Applied to Bill
- Reconnect Fee Not Waived Despite Promise From Representative
- Email Address Changed to Hotmail Without Consent
- Refuses to Remove Fraudulent Account Despite Police Reports
- Collection Notice for Equipment Returned With Receipt
- Credit Score Damaged After Failed Bundle Qualification
- Hidden Overage Charges and Billing Increases in 2008
- Broadband Disconnected Early With No Credit or Refund
- Credit Delinquency Not Reversed Despite Utility Commission Findings
- Billed $950 for equipment I returned and $150 refund still unpaid
- Refused payment arrangement after one late bill despite exact pay date
- Refused call details for $3000 roaming bill unless subpoena provided
- Overcharges everywhere and worst service I have ever dealt with