Usacomplaints.com » TV & Radio » Complaint / Review: Verizon - Verizon Had an Add on Tv. #353072

Complaint / Review
Verizon
Verizon Had an Add on Tv

Verizon Had an Add on Tv offering a Free 19 Inch Tv If you "Bundle" your Home TV, Phone, Internet and sign Two Year contract. GReat! No Problem, and I Get a 19 Inch LCD TV. No Hidden Small writing anywhere about FREE TV. NOTHING! So I call, to order. I am Told That Yes Its Available in my area (the services), But that The FREE TV is Of Not available to Me, and I Have to change My Phone Number. WTF? My Neighbor 10 Feet away has it, he did NOt Have to change his Phone Number! Okay so I Say Nevermind.By Boyfriend works for Verizon In Neighboring state. So He tells Me, he got a MEMO, that The Free TV is Available to everyone, In the Metro Area. (This is Two days after my First Call) He also tells Me (He Installs this all day Long Mind You) that He has NEVER Had ANYONE HAve to change to their Phone Number. Ever. So I Call again. I am Now told On this Second Call, that It is Not Available in my Area. (Remember, Now, My Neighbor Has it 10 Feet away). So I Tell them that. I Am Told Oh Well "Their" computers says different, they cant do anything, and for Me to Call My Local Office. I Get Online and put in My Zip code at Verizon.com. It says— GOOD NEWS! Everything is available! But Nothing about any Free TV! Oh I can order and set Up, But if I do that, I wont be getting the ADVERTISED OFFER— At all. Then an On-Line Rep appears, and asks if I Need Help! WOW - Now Im Like - "well Heck YES"- and I Explain to him& He says No Problem, sends me a Link to the Offer, says it is ALL AVAILABLE, and go here. Click On Link Computer FREEZES Up, and Shuts Down. Coincendence? I Think Not. So I Call again, and explain to girl what Just happened— and she says. "Sorry But it is Not available in your area". Okay so I Just Spent Approximately 50 Minutes Of My Life, I CANT GET BACK - Dealing with a Company, I am TRYING to Give MY MONEY Too... Who, Before I Even have their service is Treating me Like Sh*t! What do I suppose they will Be like after I get to order, Or If I even Get to Order? MMMM I dont Think I want to find Out. I typed in verizon sucks... And there Must Be 50 Million Hits. Im GLAD they think Its Not available in MY AREA. I Hope they Forget I Exisit. I am requesting to Me removed from their Mailing Lists. I think If I Had their Service, I Might Go Postal and Hurt Somebody! They suck!!!


Offender: Verizon

Country: USA

Category: TV & Radio

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google