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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Advertised $67 FIOS package overbilled despite five promised corrections
- Refund check issued ten months late in deceased husband's name
- Free 50 minute offer will not activate on website
- Told FIOS bundle was $119 monthly but billed $145 with slow internet
- Unauthorized Solo Communications charge placed on phone bill
- Bill jumped $95 after voicemail minutes and collection notice followed
- Billed for cancelled DSL and phone after eleven cancellation calls
- $200 gift card offer not honored after FIOS contract signed
- Extra $100 payment not credited and billed for paid balances
- Cell phone insurance removed and extra month charged on cancellation
- Unwanted $12.95 coast to coast voice mail charge on bill
- Phone cannot load my own music and support refused credit
- Failed to block international calls and charged me $359
- Combined bill plan led to weeks of DSL problems and lost service
- Account closed and paid, sent to Pinnacle Credit Services six years later
- USB 720 AirCard never worked and refund refused
- Repeated $1.99 data charges for 0.01 usage on family plan phones
- Unauthorized $13 third-party charge on home phone bill from ESBI
- Erratic broadband connection for eight months and unresolved problem ticket
- Collection letter for $2,358.96 on FIOS account I cancelled in 2007