Usacomplaints.com » Electronics and household app. » Complaint / Review: Verizon Wireless - Reconnect Fee Not Waived Despite Promise From Representative. #351855

Complaint / Review
Verizon Wireless
Reconnect Fee Not Waived Despite Promise From Representative

After never being notified by Verizon wireless of possible termination of service in ANY way, I was charged a $15.00 re-connect charge after the person I spoke to specifically told me the fee would be waived if I made an immediate payment. SURPRISE!!! They refuse to waive the fee.

Do yourself a favor move your service to Sprint they have the best plan available now. Unlimited everything all the time. Verizon has gotten too big and needs to lose a few customers as a reminder as to who pays their salaries.


Offender: Verizon Wireless

Country: USA   State: Arizona   City: Tucson
Address: Po Box 17120

Category: Electronics and household app.

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