Complaint / Review
Verizon Telephone Company
Refused payment arrangement after one late bill despite exact pay date

I have been paying my Verizon bill on time pretty much every month trying to anyway!
I fell behind one time... And they refuse to give payment arrangements!!!

Would rather terminate my service than work to resolve the problem to avoid additional problems!!!
I am fed up I switched from Comcast to go to them... Worst mistake I ever made!!!

They do not honor their customers in any shape or form... They would rather disconnect so that they can make some more money on the reconnection fees!!!
I told them when I would be able to send the full past due amount and I told them as soon as I get my check because I get paid bi-weekly. I even gave them the exact date of my payment and they still refused to work with me I have been a long time customer of this company through all of its name changes... And still their customer service is absolutely horrible!!!