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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Lifetime DSL Rate Raised From $14.99 to $23.99
- Rebate Required Box Barcode and Paid Only Store Credit
- Unauthorized Premium Text Message Charges of $20.97
- Voice System and Transfers Make Reaching Customer Service Impossible
- Contract Signed Without My Knowledge Leads to Termination Fees
- Receiving Creditor Calls Meant for Former Number Owners
- Repeated Transfers and Early Termination Fee After DSL Failure
- Billing Errors and Extended Contract After Triple Freedom Upgrade
- Unauthorized $79.98 Bank Debit Found, Fios Cancelled
- Charged for Trial Broadband Equipment Returned Within 30 Days
- No Landline Service for a Month, Husband Lost Business Accounts
- Billed for Another Customer's TV Service for Months
- Contract Extended After Adding Line and Paying Termination Fee
- Home Page Redirected to Male Enhancement Search Prompt
- No Service at Home and Dropped Calls, Wants Contract Ended
- Five Pending Orders and No Service Since July
- Fiber Upgrade Blocked Return to Broadband and Costs Tripled
- Unauthorized $15.98 in Charges on Fios Bill
- Collection Account Opened for Phone Number I Never Had
- Door-to-Door Salesperson Promised Free Set-Top Boxes