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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Internet price rose from $29 to $39 when bundled
- Early termination fee after moving and four collection agencies
- Collection report after Fios final bill had wrong account number
- Unauthorized automatic payments and errors on Fios bundle account
- Rude manager and 30 minute wait to exchange defective Bluetooth
- Refused to let me use paid-for phone on a cheaper plan
- Installer never showed after waiting all day
- Store rep refused to answer plan questions until balance paid
- Recurring rain-related phone outages and $91 charge for refused service
- No credit offered for multi-day outage of internet, phone and cable
- Billed for full bundle after ordering basic TV only
- Billed $1,070.36 on a new phone number I had for one week
- Repeated $1.99 data charges despite internet access blocked
- Activation fee credit promised at Best Buy never applied
- Contractor cut my phone line while installing Fios for neighbor
- Unauthorized $70 data charges and no supervisor ever available
- Billed another month after DSL disconnection request
- Protection Pack added after asking about service and declining
- Directory Assistance charges for 100 calls I did not make
- Refused to waive early termination fee after FUSC and messaging price changes