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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Extra Third-Party Charges on Phone Bill for Almost a Year
- Harassed by Three Collection Agencies Despite Paying Plan in Full
- $500 Gift Card Promise Denied Unless Customer Also Buys Cable
- Decade-Long Customer Rants Against Cell Company Tyranny and Poor Management
- Home Phone Broken, Told to Wait 30 Days for Protection Plan
- Dropped Calls Near 25% and Useless Data Service in Guilderland NY
- Unwanted Monthly Features Added to Account, Then Cancellation Fee Charged
- Phone Return Credit Stuck Pending While Bill Climbs to $566
- Signed Receipt Treated as Activation of Free Phone and Card
- Customers Told to Swap Receivers Between Rooms to Test Equipment
- Collection of $160 After Fios Disconnection and Unreturned Equipment
- Unlimited Calling Plus DSL for $50 Offer Refused in Writing
- Repeated Technician No-Shows Over Five Days for DVR Repair
- Final Bill Paid but Split Accounts Sent $56.15 to Collections
- Twelve-Year Customer Says Contract and Service Policies Are Disheartening
- Phone Service Cut Off During Name Change Despite Repeated Assurances
- $160 Charge for 35-Minute Call to United Arab Emirates Never Made
- Fios Internet Outages and Missed Technician Appointments Over Two Weeks
- Customer Told Move Requires New Contract, Must Keep Unwanted Phone Bundle
- Remote Home Has No Wireless Signal but Faces $175 Cancellation Fee