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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Closed Account Showed Credit Balance Then Invented Termination Fee
- Aircard Plan Quoted at $60 Monthly but Bills Reached $206 and $640
- Billing Wrong for Five Months After Moving From South Africa
- Required Data Package Now Forced on LG Env3 Phone Buyers
- Free Second Phone Tied to Third Line Without Customer Knowledge
- $900 Overage on Global USB Card in Europe After Wrong Cost Estimate
- $15 Reconnection Fee Charged for Lost or Stolen Phone Suspension
- Bills Rose From $109 to $190 With Services Never Ordered
- Billed for Wireless Service Never Activated After Returning Phone
- Store Managers Mock Customers and Show Apathy at Newark Location
- Cancellation Bills of $500 and $700 After Alltel Takeover and Poor Coverage
- Phone Service Cut Off Repeatedly for Sister With Lupus
- Support Would Not Explain How to Secure Wireless Modem
- Gift Certificate Only Redeemable at Few Local Stores, No Refund
- Refused to Restore $15 After Phone Disconnected by Unknown Caller
- Charged Airtime for Restricted Number Crank Call at Night
- Unwanted $9.99 Mobile Alerts Charge With No Phone Number
- Ported Number Never Worked and Supervisors Repeatedly Failed to Call Back
- DVR Showed 77 Percent Full, Support Refused Help Without Account Number
- Landline Dead for a Month Yet Billed $63