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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Seven Phones and Dropped Calls Passed Between Reps
- Alleged Questionable Management Practices and Collusion to Secure Government Contracts
- Expert Care Tune-Up Left Computer Without Internet Access
- Email From Organization Blocked as Spam With No Notice and No Fix
- Account Opened Using Only My Social Security Number, Billed $200 Monthly
- Billed for Internet Never Received and Fraudulent Numbers on Landline Bill
- Deposit of $125 Not Refunded Months After Cancelling Service
- Charged $44 Monthly for Data Plan Never Wanted, Refund Refused
- Online Order Delivered Used Phone With Defective Screen
- DSL Speed Upgrade Caused Outage, Slow Speeds and a Missed Technician Visit
- Charged for Texting by Elderly Customers Who Cannot Text
- Credit Reporting Error After Combining Wireless and Home Accounts
- Questioning Fios Customer Satisfaction Claims in Commercials
- Paid Accounts Still on Credit Report After Promised Removal
- Fios TV Lacks Sleep Timer and Music Channel Info Is Poor
- Charged $119.99 After Plan Price Dropped to $89.99, Limited Credit Given
- Prices Too High and Customer Service Unreachable
- Ad Money Spent on New Customers Instead of Customer Service
- Billed for Texts, Mobile Backup and Hidden Fees After Alltel Takeover
- Missing Payment Check and Double Billing on April Statement