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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Triple Play Package Bill Far Above Advertised $99.99 Price
- Name Misspelled for Years and Corrections Refused
- Promised Operating System Update for Samsung Fascinate Never Came
- Customer Service Went Above and Beyond Every Time
- Lost MiFi Return Led to Cancelled Service and $140 Fee
- Billed for Cancelled Services After Long Transfers on Phone
- Billed for DSL Never Received Then Sent to Collections
- Continually billing me several months after I cancelled my service
- Charged Data Fees on Basic LG Phone Without Data Plan
- Eleven Extra Line Item Charges on Every Monthly Statement
- Charged Monthly for Service on a Broken Unused Phone
- Rude Store Exchange Over Cash Payment and Money Order
- Rep Agreed to Raise Minutes Then Billed $600 for Overage
- Need to Reach Customer Service About Account and Store Complaint
- Double Billed on First Bill and Insufficient Fund Fees Followed
- Mifi and Phones Did Not Work in My Area and Refund Refused
- Unauthorized Subscription Charges on Debit Card and Collections Notice
- Deceptive Offers, Service Outage and Termination Fee Dispute
- OnePay Charges Added to Bill Without My Approval
- Package Discounts Quoted by Reps Missing From Monthly Bill