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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Overbilled Over $750 and Charged for Calls Nobody Made
- Employees Smoking at Store Entrance Blocked the Door
- Two Hours Transferred Between Departments for Internet and Email Problems
- Billing Business Account for Calls to Toll Free Numbers
- Unauthorized $547.17 Bank Debit Caused Overdraft Fees
- Store Employee Would Not Help Until I Checked In at Kiosk
- Unwanted Charges and Faulty HD Box From Fios
- Promised Free Texts Offer Not Found by Reps Despite Account Page
- Billed Double for Phones and Restocking Fee Plus Extra Line
- Collection Agency Billed Me for Account I Never Had
- Told No Termination Fee Then Billed $80 Fee and No Callback
- Early Termination Fee Charged After Contract Renewed While in Hospital
- Charged $330 Early Termination Fee After Returning Phone Within 30 Days
- Unexplained $14.95 Monthly Charge From WWWHELLOMAIL
- Poor Reception on Three Phones and Repeated Unhelpful Support Calls
- Switched to Comcast After Internet Outage and Slow Repair Appointment
- Months of Unresolved Billing Error and Broken Promises
- Long Waits, Hang-Ups and Internet Service Worse After Price Increase
- Repeated Phone Failures and Insurance Cancelled by Unknown Representative
- Charged $100 for No-Dial Tone Repair Outside My Building