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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Incompetent Customer Service and Over 40 Hours Spent on Calls
- Phone Issues Remain Unsolved - Droid X
- Disputed Router Return and Billing After Account Closed
- Fios TV Package Offers Only Reruns and Locked in for Two Years
- Filing an FCC Complaint Over Overcharging by Carrier
- Will not return money swept from my checking account
- Bill Withdrawn From Account Ten Days Before Due Date
- Charged Full Billing Cycle After Cancelling Mid-Month
- Monthly Fios Problems With Streaming and Email Client
- Told to Drive to Another State to Activate Replacement Phone
- Store Staff Very Helpful With Wireless Plan Problem
- DSL Disconnected by Error and Week Without Service
- Roaming Charges of $550.79 After One Minute Call Abroad
- Charged for Extra Phone Returned in Time and Plan Never Lowered
- Declined Renewal but Order Confirmation Extended My Contract
- Phone Network Outage for Four Days and Credit Refused
- Triple Bundle Upgrade Became Month-to-Month and $255 Termination Fee
- Payment Page Charged Full Balance and Reversal Refused
- Long Distance Block Request Ignored and Calls Billed at $17 Per Minute
- International Texting Plan Never Existed and $900 Bill Followed