In January Verizon Cellular charged my bank account in the amount of $547.17 without permission and "unauthorized".in turn, all of my bills that were paid, caused my account to have many overdraft fees ($560 worth).
I called Verizon, and I was told to fax over all of my banking and proof to them. They admitted that they did not see a charge of that amount on my Verizon account, and no credit in that amount either. I called and talked to a supervisor which in turn told me nothing was found, so I would have to deal with my bank on the matter. I don't feel like my bank should have to take care of matters as such.
I went into my bank, they credited me the over draft fees immediately and took care of Verizon on their end.
I have now paid for faxes and a NSF fee at another bank because of this, and unable to pay a couple bills on due dates, not having the funds available I feel Verizon owes me an explanation in writing and some form of credit on my wireless bill for the anguish this caused me.
I hope that everyone watches their bank accounts closely for deductions similar to mine.
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