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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- New Contract Assigned With Every Replacement, Cancellation Fee Dispute
- Told Activation Could Wait, Then Told 14-Day Limit Applies
- Ignored in Store While Later Customer Was Served First
- Double Billed on First Bill, Bank Fees Charged
- Premium Texting costs $9.99 per text and hit me several times in one month
- Sales Rep Misquoted Bundle Price, Bill Nearly Doubled
- Charged for wireless service I did not use
- Billed for Unknown Account and Sent to Collections
- Contract Extension Promises Not Honored, Bill Rose $38 a Month
- Phone and DSL Account Lost and Cancelled by Clerk, Promises Not Kept
- Billed for Unknown Offerings, Hours on Hold With Customer Service
- Phone Service Out for Weeks, Repair Delayed Until May 12
- Account Opened in My Name Without Permission, Fraud Department Unresponsive
- Charged After Cancelling Non-Working DSL, Sent to Collections
- Phone Service Cut Off Over Wrong Bill and Missing Account Number
- Rude Installer Left Without Installing Equipment
- Billed for back up & security, they did not save my files!
- TV and Internet Disconnected Despite Paid Bill
- Cancelled Early After Dropped Calls, Threatened With Credit Report Damage
- Movie Package Price Raise and History of Charges for Unused DVR