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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Credit of $51.56 Owed After Terminating Service Not Applied
- Unexplained Bill Increase of About $10 With No New Service
- Discounted Unlimited Data Plan Dropped, Credit Request Denied
- Fios Two-Year Contract Does Not Lock In Monthly Price
- Fios Phone Out Twice in Two Weeks, Techs Unavailable
- Activation Fee Billed Despite Promised Waiver After Canceling DSL
- Told Phone Could Be Returned Within a Month, Then Billed Double
- Phone Deactivated Without Notice Before Payment Due Date
- Rebates Offset by $30 Per Line Fee on New Bill
- Bank Account Emptied Despite Paid Balance, Then Sent to Collections
- Spam Calls Traced to Airtouch Communications Owned by Verizon
- Charged for Internet Service Cancelled Over a Year Ago
- Contract Extended Without Approval, Harassing Calls Over Termination Fees
- Store Payment Not Posted, Phone Disconnected and Fee Charged
- Overcharging current broadband customers
- Fios TV Outage Led to Repeated Transfers and Unordered DVD Rentals
- Coverage Only 50 Percent After Moving, Wants Partial Refund
- Repeated Spam Calls From Verizon Internet Service for Years
- Three Refurbished Droid 3 Replacements All Defective
- Misled on Contract End Date, Stuck Until 2014