Usacomplaints.com » Telecommunications » Complaint / Review: Verizon Wireless - Overcharging current broadband customers. #923081

Complaint / Review
Verizon Wireless
Overcharging current broadband customers

Verizon changed their mobile hotspot plans in response to competition. The same coverage we signed up for is now $10/month cheaper with far smaller overage charges. We were initially told that this was because our MIFI card was not compatible with the new services. This turned out to be a false statement.

We were paying $10-$60 more for the same service that new customers were getting. Verizon does not seem to understand that they are punishing current customers for being loyal. If you are a current broadband customer demand to be switched to the new service. Or, like us pay the penalty (which is less than the overcharges) and drop Verizon wireless broadband service.


Offender: Verizon Wireless

Country: USA

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google