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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Fios Bills Far Above Promised $250 First Month
- Premium Retailer Refused iPhone 4 Exchange Within 14 Days
- Outlet Installation Fee Not Disclosed Despite Free Installation Offer
- Dropped Calls Persist Through Three HTC Phones
- Charged $299 for Water Damage on Phone Burnt by Charger
- Told Phone Was Clear to Buy, Then Accused of Having Stolen Handset
- Contract Extended Without Husband's Knowledge at Non-Corporate Store
- Charged $449.99 for Unreturned Equipment Never Told to Return
- Installers No-Showed Four Times, Business Phone Order Cancelled
- Intern's View of Dysfunction at Basking Ridge Headquarters
- First Bill $290.79 After Unlimited Plan Upgrade Effective Date Dispute
- Hit With $1080 Data Charge Without Promised Usage Notification
- Plan Price $100 Per Month Higher Than Salesperson Quoted
- Store Refused Walk-In Phone Battery Purchase Without Appointment
- $30 Upgrade Fee Disclosed Only at Amazon Wireless Checkout
- Account Pop-up Led to Credit Score Site Trial Charge
- Don't refund my security deposit to me
- Basic Phone Bill Jumped Over $10 a Month for Elderly Customers
- Phone Order Damaged in Shipping and Account Placed on Hold
- Charged $174.25 for Eleven Days of Service on Returned Phone