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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Frequent dropped calls and company refused to replace phone or cancel
- Erroneous overage charges and refusal to explain forwarded calls
- Combined plan cost more, hidden fees and threats to collect from relatives
- Charged roaming despite no-roaming plan and forced onto $149 plan
- Family in-network plan failed and contract extended without consent
- Daughter's phone account tied to my Social Security number and credit
- Yellow Pages ads renew monthly and mislead small businesses
- Rebate check for $50 claimed sent but no copy provided
- Identity theft led to unpaid $710 bill on my credit report
- Phone installed in apartment without approval and billed
- Bad credit mark for two years and no help correcting it
- Poor cell service, hostile customer service and no resolution in Knoxville
- Radio Shack dealer fired after account problems and overcharge
- Forced to upgrade from analog and contract extended after battery purchase
- DSL overcharge, refused bank fees, useless tech support
- SuperPages deceives small business advertisers about fees
- Billed $567 for international calls after disconnecting service
- Will not honor analog plan contract and charges $350 to cancel
- Account in collection paid but nobody knows where the money is
- Charged for picture messages despite paying for IN network